Submit a Claim - Claim Instructions

To receive a cash payment from the Settlement Fund, you must complete this claim form and submit it by June 20, 2025.

IMPORTANT NOTE: You must complete and submit this Claim Form by June 20, 2025, in order to receive payment. To complete this Claim Form, read the instructions below in Step 1; truthfully provide the requested information in Step 2; and submit the Claim Form using one of the methods stated in Step 3. Each Settlement Class Member is entitled to submit only one Claim Form regardless of the number of times they provided a palm scan or took a remotely proctored exam that may have used facial comparison with NCS Pearson, Inc. There can be only one claim for any given Settlement Class Member.

Please Note: The Settlement Administrator may contact you to request additional documents to process your claim. Settlement benefits will be distributed after the Settlement Agreement is approved by the Court and becomes Final. Your cash payment may decrease depending on the number of claims filed.


General Information:

CLAIM VERIFICATION: All Claims are subject to verification. You will be notified if additional information is needed to verify your Claim.

ASSISTANCE: If you have questions about this Claim Form, please review the Frequently Asked Questions (FAQ) page of this website for additional information or call 1-888-893-3758.

Failure to complete all parts of the Claim Form may result in denial of the claim, delay its processing, or otherwise adversely affect the claim. Further information, including a copy of the Settlement Agreement, can be found on the Documents page of this website.

How to File Online:

Before Claim Filing: You will need the Unique ID printed on the Postcard Notice and/or Email Notice you received. The code will be located on the front of the postcard, or at the top of the email sent to you. If you cannot locate your Unique ID, please contact the Settlement Administrator for assistance at info@BIPATestSettlement.com.


If you do not have a Unique ID, you may file a claim by mail (as directed below) or by email to info@BIPATestSettlement.com using the Claim Form on the Documents page.

After Claim Filing: After submitting your completed claim online, you will receive an email with a confirmation code for your completed submission. Be sure to keep your confirmation email and code and refer back to them if you have any questions about your Claim Form. If additional information is required to complete your claim, you will be contacted by the Settlement Administrator.

File Online:

Click the button below to get started:




File by Mail:

If you wish to submit a Claim Form via standard mail, you may download a copy of the Claim Form here. You will need to provide all the information requested on the Claim Form, sign it, date it, and then mail it to the following address:

Velazquez v. NCS Pearson, Inc.
c/o Settlement Administrator
P.O. Box 4778
Portland, OR 97208-4778

Remember: All Claim Forms must be submitted online or postmarked no later than June 20, 2025.